125 King's Road, Chelsea, London SW3 4RP +44 20 7946 0958
Mon-Fri: 9:00-18:00

Cookie Policy

Learn how GlowTask uses cookies and similar technologies to enhance your experience on our platform.

Last Updated

This Cookie Policy was last updated on January 15, 2024, and is effective immediately.

At GlowTask Ltd, we are committed to transparency about how we collect, use, and protect your information. This Cookie Policy explains what cookies are, how we use them on our website and services, and the choices you have regarding their use.

By continuing to use our website, you consent to our use of cookies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings or discontinue use of our website.

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used by website owners to make their sites work more efficiently and provide reporting information.

How Cookies Work

When you visit a website, the server sends a cookie to your device. Your browser then stores this cookie and sends it back to the website's servers each time you return to that site.

Cookies contain information that is transferred to your device's hard drive. They help us to distinguish you from other users of our website, which allows us to provide you with an improved user experience. Cookies also enable us to analyze how our website is being used and to personalize content and advertisements.

Session Cookies

Temporary cookies that are deleted when you close your browser.

Persistent Cookies

Cookies that remain on your device for a specified period or until manually deleted.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Examples include:

  • • Authentication cookies to keep you logged in
  • • Session management cookies
  • • Security cookies to protect against fraud
  • • Load balancing cookies

Note: These cookies cannot be disabled without affecting website functionality.

Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most frequently. This information helps us improve our website's performance and user experience.

We use these cookies to:

  • • Analyze website traffic and usage patterns
  • • Measure the effectiveness of our marketing campaigns
  • • Identify popular features and content
  • • Improve website speed and performance

Note: These cookies may be set by third-party analytics services like Google Analytics.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences and settings.

Functional cookies help us to:

  • • Remember your language and region preferences
  • • Save your task lists and project settings
  • • Customize the interface based on your usage patterns
  • • Provide live chat and customer support features

Marketing and Advertising Cookies

These cookies track your browsing habits to display targeted advertisements that are relevant to your interests.

Marketing cookies allow us to:

  • • Show you personalized content and recommendations
  • • Deliver targeted advertising on our website and across the internet
  • • Measure the effectiveness of our advertising campaigns
  • • Prevent the same ads from being shown repeatedly

How We Use Cookies

1

Website Functionality

Ensuring our website works properly, maintaining user sessions, and enabling core features like task management and collaboration tools.

2

User Experience

Personalizing your experience by remembering your preferences, settings, and previous interactions with our platform.

3

Analytics

Understanding how users interact with our website to improve performance, identify issues, and optimize user flows.

4

Security

Protecting our website and users from fraud, spam, and other security threats through authentication and monitoring cookies.

5

Marketing

Delivering relevant advertisements and measuring campaign effectiveness across our platform and partner websites.

6

Compliance

Meeting legal and regulatory requirements by remembering consent choices and managing data processing preferences.

Cookie Lifespan

The duration for which cookies remain on your device varies based on their type:

Session Cookies
Persistent Cookies 1 day to 2 years (varies by cookie)
Marketing Cookies Typically 30 days to 2 years

Third-Party Cookies

We may also use third-party cookies from trusted partners to enhance our services and provide you with a better experience. These partners set cookies on our behalf and are subject to their own privacy policies.

Google Analytics

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve user experience and optimize our content.

Purpose: Website analytics and performance monitoring

Duration: Up to 2 years

Privacy Policy: Google Privacy Policy

Stripe

Stripe

For secure payment processing and fraud prevention when you purchase our services.

Purpose: Payment security and fraud prevention

Duration: Session cookies

Privacy Policy: Stripe Privacy Policy

Intercom

Intercom

Provides live chat support and customer service functionality on our website.

Purpose: Customer support and live chat

Duration: Up to 1 year

Privacy Policy: Intercom Privacy Policy

Third-Party Cookie Control

While we carefully select our third-party partners, you have the right to opt-out of third-party cookies through your browser settings or our cookie preferences center.

Managing Your Cookie Preferences

You have several options for controlling and managing cookies. You can adjust your browser settings to refuse cookies, or set up cookie preferences directly through our website.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • Block all cookies
  • Delete existing cookies
  • Receive notifications when cookies are set
  • Allow only specific websites to set cookies

Our Cookie Preferences

You can manage your cookie preferences directly on our website using our consent center:

Update your cookie settings at any time by clicking the cookie icon in the bottom left corner of your screen.

Browser-Specific Instructions

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Preferences → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Site Permissions → Cookies and site data

Important Notice

Disabling certain cookies may limit the functionality of our website and services. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Your Rights Regarding Cookies

Under various privacy laws, you have certain rights regarding the collection, use, and sharing of your personal information through cookies. Here's what you need to know:

Your Rights Include:

1

Right to Information

You have the right to be informed about what cookies are being used and how your data is being processed.

2

Right to Consent

You can choose whether to accept or refuse non-essential cookies, and withdraw your consent at any time.

3

Right to Access

You can request information about what personal data is collected through cookies and how it's being used.

4

Right to Deletion

You can request that your personal data collected through cookies be deleted or anonymized.

5

Right to Portability

You can request a copy of your personal data in a structured, machine-readable format.

6

Right to Object

You can object to the processing of your personal data for specific purposes, including marketing activities.

How to Exercise Your Rights

Use our cookie preferences center to adjust your settings

Contact our Data Protection Officer directly

Submit a formal request through our contact form

File a complaint with relevant data protection authorities

Contact Us

If you have any questions about this Cookie Policy, our privacy practices, or would like to exercise your rights regarding cookies, please don't hesitate to contact us.

Address

125 King's Road, Chelsea
London SW3 4RP
United Kingdom

Phone

+44 20 7946 0958

Mon-Fri: 9:00-18:00

Email

[email protected]

We'll respond within 24 hours

Quick Contact Form

By submitting this form, you agree to our Privacy Policy and this Cookie Policy.

Policy Updates and Changes

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When We Update

  • • New features are added to our website
  • • Changes in our business practices
  • • Updates to legal requirements
  • • Changes in third-party services
  • • Technology updates and improvements

How We'll Notify You

  • • Email notification to registered users
  • • Prominent notice on our website
  • • Updates to the "Last Updated" date
  • • Cookie consent banner for material changes
  • • Notification in our app (if applicable)

This Cookie Policy is effective as of January 15, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.